Customer Testimonials | Paragon Cars London

What do our customers say?

At Paragon Cars London we do our best to help you throughout the whole buying process. We have a customer focused approach and are very proud of that. If you come to us for your new car we have no doubt that you will leave with a smile on your face. Don't take our word for it - take a look at some of our glowing customer testimonials below.

As someone who has worked in a range of industries, I always recognise a business that really cares about their customers, product, and brand. I just never expected to encounter that in car sales, especially pre-owned cars. Paragon, and owner Shiel, showed values and traits that I love to see in the businesses that I have worked in over the years: attention to detail; putting the customer first; and good ethics. From little details like keeping you informed, picking you up from Watford train station, to giving you time (and no hard sell) to make up your mind. If you are worried about a second hand car purchase, then please give Paragon a go. I knew the car I wanted on a Saturday, contacted Paragon late that night, and received a reply that night - true 24/7 service and care. I was driving it away (after having it delivered to London) on Thursday. I will be sending friends and colleagues to Paragon. Thanks for being a rare find, car sales with ethics and the customer as core values.​

Jag G - London - Audi Q7

An excellent service provided by paragon! All the staff were so helpful and patient in helping me find my dream car. It was difficult for me to decide what was the best investment for my family and the daily practicalities that we face however the team were great! They gave me specialised advice on what would suit my needs and which models could be within my price range. So refreshing to find a company that truly puts their customers first and provides on what they promise. Would definitely recommend to family and friends!

Darpan P - London - Mini 

I am thrilled with the evoque I bought from Paragon cars. Fantastic service with excellent communication and attention to detail: I felt taken care of every step of the way. Unlike dealing with a lot of car salesmen, I found Sheil very straight forward and genuine: obviously passionate about cars and has a great pride in his business but without the unnecessary car salesman ‘chat’ which I can do without! Stunning selection of cars. I wouldn’t hesitate to recommend Paragon. Thank you!

​Amy W - Brighton - Range Rover Evoque

i found car online on Friday and it was delivered on Monday without me viewing before and everything was as described, and they did not keep ringing and hassling me.

​Andy C - Somerset - Mercedes A45

Happily come all the way from The Isle of Wight to pick up a beautiful car, great customer service, patience and fast response rate. Thankyou again for a all round good experience.

Matthew W - Isle of Wight - Range Rover Evoque

Using paragon cars was a pleasure. They were extremely helpful considering my barrage of questions and requests. Then they gave me an excellent deal on a car that I’ll be happy with for many years.

Lee D - Essex - BMW 3 Series

I was looking for a high end motor and found a perfect one with Paragon. From the very start they were great!! Very professional from 1st contact right up until the point I picked my amazing motor up The vehicle was exactly how they described and even better than I could have ever imagined. They even picked me up from the railway station so I could sign my agreement back at their depot. I met a number of the staff and all were so welcoming. I know a lot of people would probably say .... " yes but you are spending all that money of course they are going to be nice". this was genuine trust me. Great dealership Not to forget the little present I also received when I collected the car, very appreciative. Thanks Sheil and Keval for all your help. But definitely buy from you again Thanks

Simon T - Cornwall - Audi Q7

When I found that Paragon had the car we were looking for online, a Mercedes Benz C350 cdi Sport with pan roof, we were in Watford within two days for a drive and we bought it on the spot. I have to say that we could not have dealt with nicer people or found a better car. Their courtesy was brilliant and the sales prep of the car was the best I have ever seen, looked as new. A couple of days later i had the air con regassed as it was intermittently cold and without hesitation I was refunded the cost. Such a change to find a company that presents their cars as described in terms of condition, backs up their promises of sorting any problems without hesitatio and cares enough to follow up within a few days to make sure everything is OK - and a nice present on driving away to celebrate our purchase. I am really pleased to provide a five star rating as they totally deserve it, I can recommend without hesitation! Keep it up boys!!

​Anthony G - Sussex - Mercedes C350

Paragon cars is not the easiest place to find but well worth the effort. On arrival the salesman was ready to spend time with me and accompanied me on a test drive of a Lexus IS250. The car was well prepared and I soon made the decision to purchase. At no time was there any pressurised sales tactics. I travelled back by train to collect the car 2 days later. Having been met at the railway station I was taken back to the office. The paperwork was completed within a few minutes and I soon found myself ready to drive off back home in Cheltenham. All in all a very professional and efficient service.

​Ian S - Cheltenham - Lexus IS250

Great experience from start to finish...I couldn’t collect for a week and they patiently waited for me to collect after hours which was very pleasant. I only saw the car online and it was even more stunning in the flesh.

I had the pleasure of dealing with Sheil who was very helpful and courteous. He answered all my questions regarding the car. 

Would recommend to all family and friends.

Thank you.

​Florin Lica - Brighton - BMW 3 Series

I came across a lovely Mercedes online. I arranged a viewing and met Kev for a test drive. He showed me around the car thoroughly and then left me to decide. As it was a big purchase for me I wanted a few days to think about it.
I made my decision to purchase and called and dealt with Sheil who was accommodating in constructing a deal with me.
It has been a very pleasureable experience and I am very happy.

I would recommend to all.

Thank you.

Moncef El Bouhmadi - London - Mercedes C-Class

Dealing with Paragon Cars was straight forward and delightful. I was looking for a specific BMW 335D and within a few days the team sourced a stunning car.

From start to finish I was dealt with professionally and always felt like no request was too much.

It is refreshing to see that there was no pushy sales tactics. I will recommend Paragon Cars to all friends and family.

Thank you.

​Dinga Nicolae - London - BMW 3 Series

Advertised my RS3 on Autotrader and got all the usual traders talk and offers but paragon cars stood out from the rest. Eventually agreed a price and date to sell which went smoothly. Car was sold at agreed price with no last minute haggling to knock some money off. Would recommend to anyone if selling your car and Paragon are interested in buying.

Duncan McGougan - Scotland - Audi RS3

Great experience - not a let down like the rest. Car was exactly as described, so not a wasted trip as I had with a big German main dealer. All seamless and would certainly recommend. Good honest reliable service.

Roger Gavin - Surrey - BMW M4

Very professional, well organised and polite. All the relevant paperwork ready and waiting. They made the process as simple and efficient as possible. They explained the car or anything I did not understand while we went for a small test drive. I would use them again. I also have a 1 year warranty.

​Rory D - Hertfordshire - Mercedes B-Class

I bought this SLK 250 CDI AMG before I had travelled to Watford.It was even more stunning than the pictures.Fantastic condition inside and out.Drives like a dream. Staff are very helpful and also picked us up from the station. Thank you to all at Paragon Cars London.

​Derek B - Kent - Mercedes SLK


​Very good experience. Simple and fast purchase of the car and no unforseen issues with the vehicle as of a few weeks of ownership. The little gift bag we received at purchase was a nice touch as well.

​Grant B - Hampshire - Mazda MX5

Professional, extremely courteous, unpressured sale. The staff were very knowledgable, their stock of cars was top-end quality and the whole buying process was smooth and supportive. I can't recommend Paragon highly enough.

​David G - Somerset - Mercedes SLK

On the 28th October 2017 my wife and i made the journey from Rochdale to Watford to collect our purchase of a Porsche Cayanne, the purchase was arranged on the basis of the car being to the condition and standard as described, i can honestly say the car exceeded our expectations, it is excellent. Also very happy with the way Sheil dealt with our enquiry, open, honest, attentive and friendly. After the sale Sheil also gave me a couple of calls to ask if we were happy with the car and make sure all was well. Overall, i would recommend them to friends and family. Thanks Guys Lee & Jackie Jackson

​Lee J - Rochdale - Porche Cayenne

From the point of locating and viewing the Mercedes 350CLS at Paragon cars to paying for and collecting the vehicle I felt appreciated and respected as a customer. After being shown the vehicle Paragon agreed to hold it until I returned from a pre-planned holiday. At the point of collection I was greeted courteously and all of the required documentation had been prepared. I am thoroughly delighted with my purchase and the entire experience of buying from Paragon Cars. Many thanks again to the Paragon team.

​Mark B - Suffolk - Mercedes CLS

Recently purchased a car from Paragon, all I can say is what a pleasure to deal with. Right from the start, to collecting the car everything was no trouble and there was never the hard sell you can get from other dealers. Fantastic attitude overall from everybody. Would go back and buy again without hesitation.

​Stuart B - Hampshire - BMW 1 Series

Excellent service from start to finish, with no pressure to buy....the car will do that for you. I bought an immaculate E250 AMG Sport coupe which I absolutely love. I definitely recommend Paragon Cars and would not hesitate at all to buy another car from them.

​Steve H - Cambridge - Mercedes E CLass


I had been looking for a low mileage E92 and the one for sale at paragon cars ticked all the boxes upon arriving and meeting with Sheil , I was very impressed with how the car was presented. On the test drive I found Sheil to be relaxing company, definitely no hard sell their great cars do that for them. When I collected my E92 several days later I dealt with Kev who once again was a credit to the company.All in all a nice experience dealing with genuinely nice people.I would not hesitate to recommend them to anyone looking for a prestige car. The follow up email to see how your getting on all adds to the personal touch, not to mention the all important 6 month warranty

​Mark Q - Cornwall - BMW 3 Series

I wish all car buying experiences were like the one provided by Paragon Cars in my recent purchase. I felt valued and important like a customer should feel from the early email enquiry and Sheil was prepared to answer all the questions that I had very professionally and promptly, which gave me a positive feeling of Paragon Cars even before I came to look at the vehicle.

The level of communication leading up to my visit was excellent, the perfect blend of enough to show that you care about a potential new customer, but not too much to feel pressurised. This level of people skills and communication followed through the whole car buying experience, both Sheil and Kev were very professional, polite and sincere. They were very accommodating with my needs and provided an excellent level of customer service, showing a great desire to go the extra mile to make the car buying experience as easy as possible for me and not just the minimum service they could have provided.

I would certainly recommend Paragon Cars to anybody who I speak to or may read this and would not hesitate to call them again if I need another car in the future.

Scott - Ipswich - Mercedes E Class

Bought a bmw from paragon cars from the initial enquiry through AutoTrader to buying the car service was excellent. Never felt I was being pressured to make a purchase they gave me time to decide if the car was right for me and how to finance it. The mark of a good salesman is getting the right balance between friendliness and professionalism and they certainly have that here. I would not hesitate to recommend or use paragon cars again. Thank you

​Steve C - Essex - BMW 3 Series

Great service right from my 1st phone call, traded in my Range Rover evoque and got a great deal more than we buy any, nice guys very helpful and efficient, I would recommend them to anyone. Smooth transaction and follow calls to make sure everything was ok, a big thanks

Carl K - Leicester - Mercedes E Class

Paragon Cars were an absolute delight to deal with from first to last. They were totally open and honest and straight dealing. No messing about and easy to communicate with. They, very obviously go out of their way to 'get it right' and have satisfied customers, whether buyers or sellers. I was both and am delighted with all aspects of my transactions with them. I cannot recommend them highly enough.

​Andrew F - Warwick - Jaguar XKR

Recently purchased my new car from Paragon and I’m glad I chose to buy from them. Right from the first phone call, to collecting the car, it was straight forward and pleasant. Kev who I dealt with had great knowledge of the car I wanted to buy as well all others on the forecourt. Fantastic attitude from the whole team. I will be recommending to all my friends and family. Thank you.

Priyanka P - Essex - Range Rover Evoque

I was dealt with in a friendly, professional and efficient manner when I recently drove down from Manchester to purchase a Mercedes CLS from Paragon. The car was as per the advert, and I was even offered more for my part ex vehicle than was suggested, before my arrival. I would have no hesitation in dealing with this company again.

​David B - Manchester - Mercedes CLS

Having travelled down from Scotland to collect my car, I found this company extremely courteous and professional. The car was as described so no problems there. They arranged finance that was cheaper than most other internet companies so overall it was a decent deal. The 6 month warranty provided is a bit limited on cover but still better than most 3 month warranties that are not worth the paper they're printed on. Happy!!

​Miles W - Scotland - Mercedes SLK

Friendly, knowledgable and enthusiastic without being pushy. Great communication and follow up. Would happily recommend Paragon to friends and family.

​Dan H - Brighton - Porche Cayenne

Absolutely brilliant service. It's my second car i've bought from paragon cars London, and the customer service only gets better. They went over and beyond my expectations. I have done, and will keep going back as well recommending ParagonCars London

Patrick D - London - Mercedes C63

Thank you for the best service, a straight forward, and very simple.xx

​Jannette T - Essex - Range Rover Evoque 

Provided excellent customer service, were flexible in terms of appointments, and did not 'hard sell' which was appreciated. The range of cars and price points were very good and meant we could test drive a few cars in one place. I bought a Mercedes E-Class. Recommended.

Dominic C - Windsor - Mercedes E Class

The dealer was very helpful and put me under no pressure to buy. He gave me lots of useful information. He was very patient with the questions I asked him.

Robert G - Leicester - Mercedes SLK

Brilliant dealer and very clear and easy purchase of a quality car at a very good price. Decided to buy the car unseen just based on their honest description and acceptance of £500 off the price. Turning up to take the car the paperwork was quickly and smoothly sorted. Having got the car home it is perfect.

Raymond H - Norwich - Mercedes SLK

I was incredibly impressed with paragon cars. Extremely professional service that worked really hard to source me a car with the specification that I desired. The dealer Sheil was in communication with me throughout the process and made the whole experience stress free. I would have no problem in recommending paragon cars to family and friends. Keep up the great work.

Ravi S - London - Audi Q7

I normally buy my cars from dealers direct but came across Paragon via our my car engineer's recommendation. Bought the Audi Q7 and got very good service from start to finish. I found them very helpful and cooperative. Definitely recommend them. They may not be on the main road dealers but offer better service then Audi in Watford.

Rudesh M - London - Audi Q7

Paragon Cars London were extremely efficient and helpful in my search for a new car. So much so I have referred friends and family to them and i am also planning on purchasing another car from them a weeks time.

Corey F - London - Mercedes E Class

I was looking for a car to export to Dublin. Therefore as I couldn't view the cars in person it was very important that I was dealing with a very trustworthy dealer. Sheil in Paragon Cars was very helpful and was very professional throughout the whole process. This included arranging all documents and arranging delivery etc. I would have no hesitation buying from Paragon again and would highly recommend them to anyone who was looking to buy a car for export to Ireland. They have quality stock and went the extra mile to make the whole process easier. Vincent 

Vincent D - Belfast - Mercedes E Class

I bought car from "Paragon Cars London" and car is excellent in and out customer service was excellent as well so helpful staff they also offer me 6 months warranty for parts and labour very important thing when you buying used car I am pretty much sure when I will change the car again I'll do this through Paragon Cars again. 

Robert K - London - Mercedes E Class

I bought BMW 6 series 2013, perfect car, like new. I am so happy. Recommend to everyone.

Valentin D - London - BMW 6 Series

The car is very nice and good ,the dealer is very quick .best dealer!

Ioan S - London - Audi A5​

I had a wonderful time with Paragon Cars, I have left with my favourite car and very happy with everything.

Andrei L - London - BMW 6 Series

I've just collected my new car and I am thrilled with it. Sheil carried out a visual check for me over the phone which made me go and see it for my self. I was not disappointed. Wonderful service from Sheil and his whole team including his dad. Very much a family business and they all made me feel very looked after. The car is a dream come true and a bottle of wine and chocolates just showed how much Paragon wanted my experience to be special.Thoroughly recommend Paragon, you don't feel pressure ...

Chris E - Northampton - Range Rover Evoque

Our experience in dealing with Sheil at Paragon Cars was first rate, he was very polite and professional at all times. We bought a 12 plate Mercedes SLK 250 without actually viewing the vehicle main reason being, we reside in Aberdeen. We arranged to have the vehicle delivered; it was "as advertised" and very well presented - the delivery driver was also very polite and "walked us round the vehicle" before stepping through the required documentation. Anna is delighted with her SLK (her third in a row!) Regards, Anna & Brian.

Brian L - Aberdeen - Mercedes SLK

Very happy with the service given by staff of Paragon Cars. Helpful and friendly and go the extra mile. The great customer service was consistent from start to finish and even after buying the car. I would highly recommend Paragon cars to anyone looking for a prestige vehicle. Absolutely love my new car! Thank you.

Kristina G - London - Mercedes C Class

Found my perfect car and got absolutely perfect service from Paragon cars and in particular Shiel. From my initial enquiry all the way through to his follow up call a week later to check I was happy with everything, Sheil has been absolutely fantastic, customer service definitely worthy of 5 stars. Would highly recommend and would definitely use again.

Emma - Oxford - Mercedes SLK

Excellent service from start to finish, with no pressure to buy....the car will do that for you. I bought an immaculate E250 AMG Sport coupe which I absolutely love. I definitely recommend Paragon Cars and would not hesitate at all to buy another car from them.

Steve - Cambridge - Mercedes E Class

You'll be mightily impressed if you visit Paragon Cars in Watford, Hertfordshire. It's tucked away, but this forms part of the adventure. Don't be deterred, especially if you're looking for a great stock of Mercedes cars and impressive customer service. Seek out Sheil Patel at Paragon.

Paul D - Nottingham - Mercedes C Class

I wanted to thank Sheil at Paragon Sourcing for a brilliant service in sourcing a Range Rover Evoque for me and also part exchanging my old car. With heavy work commitments, I had no time to do the necessary research in purchasing my next car. With Sheil’s help, we managed to source a car with the right spec and part exchange my old car within 2 weeks. Sheil also responded quickly to all my questions and ensured a smooth handover. I will not hesitate in using Paragon sourcing in the future and would happily recommend them to anyone who wants a fast, efficient way to find their next car!

Manoj - London - Range Rover Evoque

An excellent experience all round. The mercedes was ready for our test drive as arranged and was in immaculate condition, sheil came out with us for the test drive. There was no rush and he knew EVERYTHING about the vehicle (unlike the mercedes main dealer we had just left!) It was nice to deal with someone who didnt have to keep going and asking his manager etc. The deal was done the car mot carried out and was ready at the time agreed to collect. I have bought many cars over the years and have never been treated as well as this. They have lots of top marque cars well worth a look. Thanks Sheil.

C Rice - Northampton - Mercedes A Class

After looking for a good few weeks, I came across Paragon Cars. The sheer number of photos really helped us to see the condition of each car inside and out and was essentially the deciding factor. The specification and technical info is spot on. Arranging the test drive with Sheil was simple and was even picked up from the station upon arrival. Was given ample time to test drive the car and inspect. Overall a nice, simple and easy experience. Next time we know where to look first. Thanks!

Mitesh P - London - Mercedes B Class

I've brought my second car in two years from Paragon. Both were sourced to my desired specifications. Finance was arranged quickly and efficiently. Great service and prices made them my first choice! Even when the car had a couple of issues they helped get them resolved without any problems. I wouldn't hesitate to recommend to others.

Kunal P - Nottingham - BMW 1 Series

After a deal that fell through with another dealer I found Paragon Cars online. The whole process of buying my car was smooth and transparent. Sheil was very patient and explained all the different options I had. The whole team are warm and friendly and I was very impressed with the professionalism. After purchasing my car the team have since followed up with me to see how I am getting on which was another bonus to their service. I will definitely be recommending Paragon Cars to everyone I know. Thanks!

Parm V - London - Mercedes SLK

I had the experience of purchasing a car from Paragon Cars. The customer service was exceptional with a personal touch. I received a complimentary gift that was waiting inside of the car for me. Everything was top notch and to the highest professional standard. I will be sure to speak to the team again when I am looking for my next car. Many thanks to Sheil Patel and the team at Paragon Cars.

Ayodele - Hertfordshire - Mercedes C Class

Buying from Paragon Cars was a simple transaction. Most importantly Sheil and his team were very informative and accurate which gave me the confidence to drive 200 miles to buy the car that I have spent months looking for (Audi A5 Sportback Blk Ed Quattro). Great customer service, helpful staff and professional attitude that made me feel at ease. I would highly recommend to family and friends.

Naveed - Manchester - Audi A5

Very happy with both the car and the service from Paragon Cars. Sheil was always on hand to answer any questions and made the whole process very easy from beginning to end. Many thanks.

James S - Nottingham - Mercedes C63

I'd recommend them to anyone. Their friendly and quick service made my acquisition an easy one. Thorough knowledge of cars in stock was reassuring.

Dexter B - Somerset - Nissan 370Z

Everything was organised over the phone which meant when I went to pick it up it was very speedy no messing around filling loads of forms out. Really nice car. Really good service

Simon R - Gloucester - Audi A5

Sheil, the Drive back to Cardiff was really enjoyable in the B200. The car is outstandingfabulous to drive. I think the car may have too much technology for my mother but she still really likes the car and I am sure that given time she will learn all the various functions on the car to maximum enjoyment. Thank you so much for a relaxed car buying experience. I shall definitely recommend you to my friends and family. My thanks also to Keval for providing all the paperwork and final car handover this morning. 

Mackinder D - Cardiff - Mercedes B Class

I purchased an Audi S3 from the lads at Paragon Cars London in June 2016. Everything service aspect from leading up to the sale unto now, has been phenomenal! Literally took me one trip to the showroom out in Watford. Took a test drive, LOVED IT! Went back to the showroom and got on with the paper work. In less than an hour i drove away with my first car. The after sales has been brilliant, they've answered every question i've had. They go all out for customer satisfaction. And still contact to ask how i'm finding the car which is rare to find in after sales service. Thank you guys again! 

Amirul H - London - Audi S3

Bought a Mercedes C250 with Paragon Cars, great experience. Sheil talked me through the car over the phone, fantastic car and fantastic service. Arrived at the garage at 11:30 was on the road at 12:30 in my new car and had follow up calls from Shiel the day after to see how I got in with the car (I was driving back to Scotland) and another call a week later again. Would definitely recommend.

Jessica H - Ayrshire - Mercedes C Class

Excellent buying experience, can't fault the guys at Paragon or the quality of service. Every question answered and both cars bought were better than advertised! They take pride in what they do and only sell quality vehicles.

Alex T - London - Mercedes E63 

Really happy with the customer service I received. Even stayed open late for me to come and view a car on a Friday evening (which I ended up purchasing) Friendly people and a good choice of quality cars. If you any reason you are hesitant about traveling to view a car from these guys... don't be. Made to feel welcomed and not pushed into making the purchase

Tom H - Peterborough - BMW M3

"I was in the market for a hard-to-find Mercedes E400 coupe which not even Mercedes main dealers could help me with. I found Paragon Cars online and was pleased to see that they had the exact car I was looking for, with even better specification than I expected. I telephoned and spoke to Sheil. His knowledge of the car was impressive and he talked me through all the cars features over the phone. We arranged a test drive and the car was exactly as described to me. A deal was done and a trade-in agreed. Sheil kept in contact with me over the next few days until my new car was ready to collect. A truly first class experience in every way. If these guys have the car you want, buy with confidence."

Andrew H - Essex - Mercedes E Class

I recently Purchased a gorgeous Audi TT from Paragon Cars London - and couldn't be happier! I wanted a model with the best spec available and it had to have rare extras (getting hold of a diesel black edition TT with Sat Nav, automatic gearbox and leathers etc, with such low mileage is no easy feat!); Paragon were not only able to find me the the exact car I was looking for, but had it ready for me to take for a test drive in no time at all. The team over at Paragon were helpful and an absolute pleasure to work with; and have even checked-in with me since to make sure everything is well with the car! Whether you know the exact car you want down to it's very colour and trim, or you are just looking for a set of new wheels in general; Paragon will not disappoint. I would strongly recommend them to anyone out there in the market for a new car!

Dalvir S - London - Audi TT

"I was looking high and low for an E class Coupe, thanks to Sheil I managed to find one! Managed the whole process from start to finish and made sure I was updated every step of the way. After visiting several Mercedes dealers Sheil was a breath of fresh air to deal with, see you in a few years for the upgrade!"

Bradley J - Hertfordshire - Mercedes E Class

Made the whole process from start to finish so straight forward. Had been looking for months for a high spec E class coupe , and Paragon produced the goods with a car that ticked all the boxes - couldn't be happier with my purchase. Service was top rate and can't thank Sheil and the team enough for all their work.

Andy C - Glasgow - Mercedes E Class​

The Audi S3 we purchased is AMAZING .... It was a pleasure dealing with Paragon cars.. Thanks again Sheil and to all the team for arranging to pick me up to collect my fantastic car.. Excellent Service!

Darren - Surrey - Audi S3

 From first enquiry to final sale Paragon Cars were a pleasure to deal with. They were thorough and personable, and most important when it comes to used car sales, honest. They evidently take great pride in the business they do. I've subscribed to their mailing list and will recommend them to friends and family. Great experience, and I thoroughly appreciate the service provided.

Oliver S - London - Porsche Cayenne

I recently bought an E92 M3 from these guys. The car was immaculately presented and the sales service was friendly, straight forward and flexible. I'd recommend Paragon Cars to anyone looking for a high spec BMW. 

Toby M - Hertfordshire - BMW M3

From the initial 'phone enquiry Sheil was formative and helpful. I was concerned about buying from a non Mercedes dealership but the car had the spec I wanted and was fairly priced. It also included a warranty for further peace of mind which could be extended should I wish. The car did not disappoint and both Sheil and his colleague Kev answered all my technical questions and did not try to hurry or pressure me although I arrived rather late in the evening. All in all everything was handled in a pleasant, polite, professional manner and the car is excellent. My only regret is that I did not part exchange my old car as it has been a pain in the proverbial to deal - Sheil make me an offer! I am happy to recommend Paragon Cars.

Nicky - Bournemouth - Mercedes SLK

Dear Sheil. Many thanks for the service provided, which allowed us to buy the beautiful Red SLK 200K. From the moment I sent the email enquiry to delivery day, was simple yet effective. We managed to negotiate a fair deal for our part ex and despite the finance company doing their best to stall things, we got there with little fuss! The car was delivered on time and the person delivering was pleasant and courteous. The test drives were done and paperwork sorted in quick time. The SLK has been well received by friends and colleagues and although sad to see the wonderful TT go, my wife is very happy with the SLK and it soon will be a worthy replacement as her pride and joy! Would recommend Paragon to friends and family and who knows, in a few years we may be back for an upgrade SLK! Regards 

Simon - South Wales - Mercedes SLK

 Excellent customer relations by the boys at Paragon Cars. They very helpful and friendly and took me through everything there was to do with the SLK 250 AMG I was interested in. There was NEVER any sales pressure at any time. 

They also arranged my finance package quickly at my request. The SATNAV module forwarded to me by special delivery at no extra cost. Car sitting on my drive in less than 24 hours - impressive service. These boys know their stuff! Top quality cars at fair prices. 

P.S. Love the ca​r

Steve C - London - Mercedes SLK​

Sheil, I cannot send enough thanks to you and your team for everything you did to get the car in that condition. There were a few small issues and you managed to totally exceed my expectations in the presentation and delivery of the car. I have no issues in recommending you and your company to anyone who comments on the car. I will happily tell them and pass on my total thanks for all your hard work and effort. A lovely car bought from a very very good company.

Rob M - Surrey - BMW 5 Series

Hello, I thought I'd let you know how impressed I was with every aspect of buying my car from you. From the first call to enquire about the car, to driving it away, the service was first class. It was friendly and professional above the standard of main dealers I have used before. The vehicle itself was also a very high standard and I could tell from the other stock you had that you only hold top quality cars. Thank you very much for such a smooth transaction and I hope you use you again when I upgrade in the future. Kind regards.

Brook - Bournemouth - Mercedes CLC


The car is perfect, thank you! I'm very happy with it and you made the purchase a pleasure. From my first enquiry to the final purchase, Paragon Cars provided an excellent service, very knowledgeable about the vehicle and most importantly very honest. Arranging part exchange was easy and there were no surprises on the day. I have bought 10 cars in the last 4 years and Paragon Cars provided by the far the best experience of a car dealer to date, they clearly take pride in the service they deliver. I will be using you again and recommending you to friends.

Craig - Kent - Porsche Cayenne

Very professional dealer. All the staff we had contact with were courteous and efficient. The salesman in particular was very helpful and handled all the paperwork for taxing and number plate transfer. Woulds be very happy to deal with Paragon Cars again.

Alan D - Brighton - Mercedes B Class

I could not recommend Paragon cars highly enough, I don?t usually leave reviews but I would be doing Paragon a dis-justice if I didn't. A refreshing change to car sales with a friendly no pressure efficient approach. Sheil was extremely knowledgeable and was actually interested in my needs and uses for a car. Although I brought a used car it was as if it was new, immaculate throughout. Will be recommending to my friends and family. Thanks again"

Daryl T - Bedford - Audi Q7

From the first enquiry till after-sales, Sheil maintained contact and provided commendable response to all questions in relation to the deal. Sheil was pleasantly waiting at the train station with the vehicle after a long distance travel and instantly allowed me to test drive to my satisfaction. He had an excellent knowledge of the vehicle features which allowed me carefully evaluate the features against my needs. Sheil also arranged for a finance plan that aligned with my budget.

I am very pleased with the customer service that was provided and Sheil gave me a call to check I had arrived back home safely having driven for 8hours. In summary, I am very delighted with my purchase, with the deal, the no-pressure sales process and pre-/post-sales customer service. Paragon is well recommended.

Abim - Aberdeen - BMW 3 Series

After several disappointing visits to other garages where we found the lack of customer service unbelievable, the lack of vehicle knowledge astounding, and the rudeness of being completely ignored by salesmen, imagine our delight at stumbling across the Jewel in the crown of garages that is Paragon Cars.

Sheil is a delight to do business with, his knowledge of the vehicles he has for sale is what you would expect from a reputable salesman. Nothing was too much trouble, and after test drives on several different cars we decided on our car which we are delighted with. We never encountered any hard sell, or pressure and we were made to feel welcome to look at the various cars at our leisure without being rushed.

We could not be more pleased with the service we have received, and would gladly recommend this garage to anyone looking for the good old fashioned service , with someone prepared to go that extra mile - sadly most garages have forgotten how to provide that service.

Lesley - Dunstable - Mercedes SLK