Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Karl S, Essex

The team at Paragon cars answered every question I had regardless of the time! they made me feel at ease, Was provided with pictures and videos of the car which made the decision to buy the car easier. In all it was a excellent experience and the customer service provided was A class. And my C Class 300 sits pride if place on my driveway looking mint. I could not be happier.

Grant M, Newcastle

Recently purchased my car from Paragon Cars London. Would highly rate this business, very professional from start to finish.

Lewis B, London

Great service and great cars , quick and easy sale nothing to complain about will definitely recommend!

Lawrence A, London

This has been absolutely and unequivocally the best service all round. Very professional at all points from start to final completion of securing a car. It was a pleasure to meet with the team and enjoy a no nonsense or faff experience. Having previously discussed my last misfortune and understanding my situation which was important to me, this is how it should be done. We'll definitely recommend if your serious about buying a car. Save your self the headache & drama visit the website and give them a call.

Kanchon P, London

Excellent service, with perfection & pride. Very customer oriented with care & loyalty as equally, great service & very well coming

Tom C, Hertfordshire

I just bought a beautiful Golf GTI from Paragon Cars and I couldn't be happier. The quality of service is amazing from the cars they sell to the customer service they offer. I couldn't recommend them any more. Thanks again guys!

David C, Bournemouth

Amazing experience from start to finish. New Merc E Class was beautiful as promised. Couldn't recommend more! Thank you!

Paul B, Hertfordshire

Very pleased with my car, extremely satisfied with the customer service nice guys to deal with kept in constant contact throughout sale

Dan P, London

Got my X4 excellent service really fast saw the car and had it the day after couldn't ask for a better car!! Thanks A Lot

Scot K, Glasgow

I loved how they answered every question I had regardless of the time! they made me feel at ease as no question was silly. Was provided with pictures and videos of the car to me as well which made the decision to buy the car easier as obviously we live 400 miles away. In all was a good experience and the customer service provided was exceptional thank you again

Josh G, Hampshire

Very professional and easy company to do business with, honest, enthusiastic and not the normal stack it high sell it cheap outfit! Would definitely use again and recommend to any fellow petrolhead.

Kevin D, Northampton

I recently purchased an RS3 from Paragon cars , really helpful and professional guys. The car was absolutely spotless. Thank you

Malgor B, Manchester

I just got my new beautiful Mercedes-Benz GLA! Everything was smooth and easy, Paragon Cars really looked after me and made sure the car is in best condition for sell! Highly recommended 5 star service.

Darren I, Belfast

Made my purchase as painless as possible at every step. I thoroughly recommend Paragon Cars

Sean C, London

Found my dream car at paragon, E400 coupe. From the moment I made contact what a fantastic experience From fizz to bang The sales team were so professional, friendly and even after we had bought the car and been given a beautiful gift for my wife they still had time to text later in the day to make sure we had got home No1 car buying experience I've ever had.

Lee N, Portsmouth

I had been searching for months for my dream car and Paragon Cars had it all along! Service is first class and would highly recommend to anyone.

Victoria M, High Wycombe

I would highly recommend these guys! Great quality cars, good communication and a very smooth process of sale. Will defiantly use them again.

Thomas A, Bournemouth

Really nice guys, very good communication and very pleased with the service! Would use again for sure, thank you

Steve H, Nottingham

Recently bought a BMW X5 off shiel , bought the car over the phone and when picked the car up I was more than happy with it. It was exactly how it was described over the phone and was in perfect condition. I would definitely recommend anyone to buy a car from paragon cars. All there cars are top spec and condition. All the sales guys are so helpful and friendly. Just want to say big thank you to sheil for all the help and supply of the x5.

Paul H, Newcastle

From picking me up from the station to leaving with my dream car, Paragon were excellent. I'd been looking for a Mercedes ML for a long time but my very fussy and extensive set of tick boxes meant it was difficult to find the right one, until I happened upon these guys. It was perfect and the wine and chocolates were very nice (I enjoyed the wine, the missus enjoyed the chocolates) Highly recommended.

Abbass Z - London

Great service from start to finish. The vehicle was in perfect condition and the sales process was just very efficient and smooth!

Liam O - Reading

Very easy communication from paragon cars London, I highly recommend for these amazing cars, great prices for what they are too.

Theresa A - London

Excellent service. Very informative and fast. Highly recommend!

Tony C - London

Excellent all round. Very happy with my new car . Highly recommend

Melvin A - London

Great service. Sheil was very patient while i was dealing with issues with my bank, keeping the car for a month, which I'm sure other dealers would not do. First time using them and will definitely come back. Thanks for my dream car!!!

Zac C - Ipswich

Very professional garage. AAA+ Smooth transaction with very helpful staff help me to get what I need it.

Leslie M - Rugby

Being a first time buyer, they were patient with me and gave me all the necessary details. Drove off with 5 days insurance without charge, which came in handy. Overall really good experience. Would recommend.

Kelly G - London

Being a first time buyer, they were patient with me and gave me all the necessary details. Drove off with 5 days insurance without charge, which came in handy. Overall really good experience. Would recommend.

Kelly G - London

Being a first time buyer, they were patient with me and gave me all the necessary details. Drove off with 5 days insurance without charge, which came in handy. Overall really good experience. Would recommend.

Adam T - Devon

All round I received a very clear and straight forward purchase with Paragon Cars. The car itself is fantastic, I did however have a fault on the vehicle that needed a repair and Paragon did not hesitate to get this repair fixed for me and front the cost. All round a really friendly, helpful company and I'm so happy with the car I purchased. Thank you

Amanda G - Suffolk

Never have we had such a smooth experience buying a car! We decided we liked it on Friday evening it was sat on our drive Saturday evening. Nothing was too much trouble for Sheil he changed all his plans so he could see us on Saturday. We have always bought cars from main dealers and thought they gave good service but nothing compares with the exceptional service paragon cars gives their customers. We can't recommend this garage enough and will definitely be back one day. Thank you so much for wine and chocolates such a lovely touch.

Afzal H - Milton Keynes

Being a first time buyer, they were patient with me and gave me all the necessary details. Drove off with 5 days insurance without charge, which came in handy. Overall really good experience. Would recommend.

Mehdi F - London

Very friendly and professional would go to them for their services again

Louise and Andy - London

Good communication throughout. Polite and accommodating with our requests. Easy transfer of money and documents. Would recommend. If you like your motors check them out!

Jamie A - Lincoln

Being a first time buyer, they were patient with me and gave me all the necessary details. Drove off with 5 days insurance without charge, which came in handy. Overall really good experience. Would recommend.

Josh A, London

Provided great, friendly business. Straightforward and efficient, plus the Mercedes I bought was outstanding. Would recommend if you're looking for a new set of wheels.

Justin C, Surrey

I had a great experience buying my new 440i from paragon cars. Customer service couldn't be better they even held the car for longer than they normally do to work round my work schedule. And now over a week later still keeping me updated with how the new V5 is coming and how the transfer of my private plate is going. Couldn't be happier!

Nirmala S, London

Purchased from paragon before.. and now with the second car the out sourced it for me and sorted out the finance for me too 100% recommend.

Khybo P, Watford

Excellent service, third time buying a car through paragon cars and all the time Sheil has always made sure everything is hassle free on my side and resolved any problems for me . 10/10 service will be coming back for my next purchase.

Jamie R, London

Great service and great collection of cars. Trust worthy as well professional. Definitely would recommend.

Aaron D, London

My experience with Paragon cars was excellent they made the whole process very smooth and easy I'm very happy with my car when it's time to trade up I will be going back I would recommend this place to anybody I also got a bottle of wine and a box of chocolates as a gift for being a customer you don't get that from dealerships these days good looking out guys.

Ciaran C, London

The smoothest car purchase I could have asked for. From first viewing to completion took 2 days. Very accommodating with viewings and prompt responses. They had very detailed knowledge about the car and specifications. Came with complete service history, crash clearance reports. The car was exactly what I was looking for and Im looking forward to driving it.

Sabreena C, Watford

Paragon were absolutely amazing and so helpful with my purchase of my new BMW. They were incredibly patient with me (after I was let down numerous times) and provided an amazing car! As it was my birthday, they also got me some gifts!! Thank you so much. I'll definitely be purchasing my cars from here in the future! :)

David A, London

The customer service from Paragon Cars London was exceptional. They responded straight away when I enquired about the car and arranged a viewing early the following morning. When I went to view the car I was warmly welcomed and given thorough details about the car. They then helped me arrange finance for the car and I was able to complete the purchase that day. The car was then delivered to me the next working day after viewing the car. The car is in great condition and the customer service was fantastic, I will be recommending Paragon to family and friends.

Marina T, Milton Keynes

We recently purchased our new car from Paragon Cars and they provided a first class service. We were kept up to date with the buying process and they responded quickly to any questions we had. They are friendly and polite and we would highly recommend their services.

Jason F, Watford

This being my 3rd purchase from paragon cars says it all this dealership knows how to sell cars and most importantly knows how to look after the customer. me being a very picky person when it comes to my cars paragon as usual made the process soo simple and easy and all from the comfort of my home they found me an amazing M4 in top condition as all their cars are and got a good deal on it aswell they gave me best service as usual and I will recommend this dealership to everybody looking for a new car you won't be disappointed! Thanks again paragon cars and I look forward to seeing you guys again in the future.

Kanchon P, Watford

I am more then great full to Paragon Cars London for sorting out a great car for me. Their belief & goal are very important & satisfying to customers like my self.

Great people there & very loyal with satisfaction granted am very pleased with their customer loyalty & would recommend them to anyone for a high spec car. Regards Kp

Shaz P, London

Looking for a new car?! Look no further...Highly recommend Paragon Cars - literally just bought my car from them.

Sheil and his team are great who advise you with honesty and don't push you to buy.

I will definitely be going back to purchase future cars.

All their cars are highly spec'd and Tom is fab with his videos which show you exactly what the car/s look like, run and the functionality of the equipment in them.

Thank you guys and see you soon!

Chris L, Derby

Really friendly service. The car was ready on arrival, allowed as long as needed to look over the car and take for a test drive. Can't fault and loving the car.

Stuart C, London

Very pleasant buying experience , very helpful and knowledgeable. Very pleased with the car, will definitely recommend again.

Alfred W, London

5-star customer service from initial viewing through to the collection of the vehicle. Paragon cars have an amazing range of vehicles, I was torn between two vehicles they had in stock both with great specs however Kev was able to guide me to the right vehicle that would best suit my requirements. Big shout out to Kev for his phenomenal customer service really humble & passionate about what he does and making sure the customer leaves with a smile on their face.

Thank you once again & I look forward to buying more cars from you in a few years time.

Jaisyn P, London

Another fantastic experience with Paragon Cars.. My second car purchased from them - an Audi RS5 with top spec. Good communication and professionalism throughout. See you guys soon for my third!

Sheraz A, Bradford

Thank you for genuine, professional service when buying my car. Very informative and very helpful. I've got a quality car and received quality service too.

Jazz & Amy, Oxford

Paragon were totally professional in all aspects of my purchase. The vehicle price was very reasonable hence what attracted me towards Paragon. Great customer service and communication. The whole experience was 1st class and I will use again. Jazz and Amy from Oxford.

Rukhsana S, London

I visited this dealer recently to view the car had available. I wanted to decide between a bmw and Mercedes and in the end found what I wanted as the whole team were very patient and professional. I would highly recommend this dealer. Thank you.

Praful P, London

Recently had the pleasure of purchasing my new car from here. There was no hard sell and the whole process was easy and stress free. I would highly recommend them for your next car purchase.

Zuhayr Z, Birmingham

First time financing a car and it was the most simple and stress free process ever thanks to the team at Paragon. Would recommend them 100% and will be definitely returning soon.

Raden N, London

I have just collected my new Mercedes and have been very happy with the service from kev and sheil. I am very happy and recommend to everyone.

Joe M, Essex

Buying a car with Paragon Cars London was quick and easy. I turned up and left with my new car in a matter of hours after some messing around with webuyanycar. The car was clean throughout and appeared exactly as described buying through Paragon was a pleasure and i'd recommend to anyone.

Jeremy B, Essex

My wife bought a Mercedes C300 convertible recently from Paragon Cars and we found the whole process from arriving to leaving with the car seamless. The staff were friendly and helpful. We certainly wouldn't hesitate in buying from Paragon Cars again and would happily recommend them. My wife loves her car!!

Gareth M, Birmingham

Purchased a new car from Paragon Cars London, had a pleasant experience from my initial enquiry through to purchasing. Polite and friendly customer service. Highly recommend this company.

Steve W, Suffolk

Really great bunch of guys, no hard sell and very helpful, kept in touch with me and the car looked stunning when I collected, even gave a post handover call to see how I was getting on, highly recommend them

Dantae B, London

These guys excel in customer service and ensuring you're making the correct decision. They helped me secure finance on my new car and i couldn't be happier! Would definitely recommend! 5 Star Service!

Michelle C, Lincoln

Outstanding service from salesman and the team in preparation of collecting my mercedes fantastic car top quality all round will definitely be back to paragon cars for another vehicle in the future 100% recommend paragon cars and the team of specialists car technicians and dealers

Margaret W, London

Never been so easy to buy a car. One phone call and few WhatsApp exchanges was all it took. Saw an ad on AutoTrader at night. Paragon called the next morning. Sheil, my sales person, was fantastic. Really clear and helpful. Car delivered and looks like it was never driven! Plus a lovely bottle of wine and some chocolates in the passenger seat waiting for me:) Highly recommend these guys! Fantastic service

Jason F, London

This is my second car from paragon cars London the service and purchase was easy and simple as the first time I was well looked after I was even given chocolates and wine as a gift the car was as usual in top condition they even made my wheels gloss black free of charge !! Paragon Cars London have my continued loyalty and I will be back again in the future for more wheels thank you again guys for the amazing service and amazing car.

Kujtim G, Watford

I purchased my new car - BMW X6 from Paragon Cars a few weeks ago. The service provided was great and they went through all the details thoroughly with us as we did not know that much about cars with lots of specification. They also arranged a great finance package for us too and we were talked through this process so put us at ease. Finally, as collection was an issue due to work commitments, they arranged a stress free delivery to our door. We would certainly recommend paragon and will be using them again when we need another car. Thank you.

Daniel K, Surrey

Very smooth transaction and car is a dream to drive. Would recommend paragon cars to anyone

Barry M, Edinburgh

Sheil was great from the moment I got in touch, absolutely delighted with my C63s, what a machine. First class service & I wouldn't hesitate to recommend.

Rachael G, Essex

Great customer service, I'm very happy with my car purchase and guided me though the process very well I also got given chocolates and a bottle of wine which was very lovely. Thank you for that. I would very much recommend anyone to this company. Thanks.

Callum W, London

Family run and a decent bunch to deal with. You can tell they're petrol heads and have a passion for decent cars and matching them to the right buyers. Would happily recommend

Ivan G, Leicester

Customer service is second to none, always quick at replying and to top it all off they made it possible to get my dream car for an affordable price with the cheapest finance available. Would recommend to anyone.

Ross N, Derbyshire

I bought a BMW X6 through these guys. I had to take some time to sell my own car privately, they were so understanding and trusting once I'd put a deposit down. They went above and beyond during a v difficult Covid times for all. I dealt with Sheil and his brother - both were outstanding. 6 weeks after taking delivery of the car - I couldn't be happier. Even chocolates and a bottle of wine when I picked it up. Nice touch. Thank you. I'd definitely recommend them based on my experience.

Peter N, Hampshire

Bought from Paragon Cars this weekend, the communication was very good all the way from first contact, quite professional and helpful. Though I did part exchange and the price offered was well below I expected, the overall transaction was smooth. Will definitely keep relationship with the company.

Peter N, Hampshire

Bought from Paragon Cars this weekend, the communication was very good all the way from first contact, quite professional and helpful. Though I did part exchange and the price offered was well below I expected, the overall transaction was smooth. Will definitely keep relationship with the company.

Natasha D, Hertfordshire

Very helpful and knowledgeable sales man who helped us from start to finish. Bought the car and was presented with a bottle of wine and chocolates when we collected it. Very efficient and will use this company again.

Mark L, Norwich

Excellent service! Car found and part exchange dealt with within 24 hours. Really easy to deal with and will definitely consider Paragon when looking for my next car!

Kanchon P, Watford

Recently purchased my dream car from paragon cars , it was so quick and convenient! From filling in a short form to having my paper work ready and car ready to collect within 3 days . Paragon cars has really been helpful throughout the whole process , will definitely refer friends and family to paragon cars . Thank you paragon cars !

Mandeep S, Slough

I received a great service and was able to make a well informed decision about my car. I was really happy with the way the team dealt with me, in the past as well as with my new car. I will be using them again, surely.

Arfan K, Slough

Paragon cars was amazing, the service they provided was fantastic and they got me a deal and the car delivered within 5 days. Make sure you all use Paragon Cars for your next vehicle

James G, Grimsby

Amazing from start to finish, great company couldn't recommend these guys enough. Please buy from these guys if you're looking for a new car.

Robert C, Manchester

Great service from the start. Bent over backwards to help me with questions about the car, even in lockdown conditions, with no viewings. Genuine guys. Would definitely buy from them again.

Paul B, Kent

Fantastic reliable service. Constant updates daily giving you a piece of mind. Great car with no hidden surprises. Highly recommend this company.

Emre, Edinburgh

Excellent service very straight forward, they sorted the finance out for me and the warranty car was delivered all the way up to Scotland in no time also. Very happy with my new 4 series

Ben S, Newcastle

Great customer service bought my e class off them with in 24 hours it was delivered to Newcastle - Would recommend

Danny F, London

We purchased our dream car through Paragon Cars London. They were very helpful throughout the process and made the purchase really simple and quick. The vehicle was described exactly as it was on the ad, making life easy. Excellent customer service. Highly recommended!!

Mitul N, London

I came to Paragon Cars looking for a specific model VW Golf GTI. I can say I had a fantastic and quick experience with the handover and was extremely happy with the quality of the vehicle. I will be coming back to Paragon Cars in the near future and 100% recommend them for anyone looking for a car, be sure to know it'll have the best quality and value for money.

Stephen P, Woking

Very happy with my purchase from Paragon Cars. The sales person was very professional, easy to deal with, supplied videos and photos of all angles of the car and was very honest with the description. I would not hesitate to recommend Paragon to anyone searching for a quality car.

Cassie H, Newcastle

I bought my bmw 1 series from this garage, they were quick and effective delivered within 2 days from London up to Newcastle. Great at communication and helping me with the chosen car! Thank you very much for going the extra mile

Rizwan A, Manchester

Paragon Cars is the place to buy your dream car. Sheil was absolutely brilliant in answering all enquiries in a timely manner and overall making the whole process as smooth as possible. Absolute legends. Highly recommend to anyone, you definitely won't be disappointed!

Mr & Mrs Kameri, London

Very happy with Paragon Cars. Very friendly and professional. They communicated all the facts in easy to understand language. They took me through all the options until we found one that suited my needs. Highly recommended!

Lewis C, Essex

I can't believe how easy it was buying my S5 with paragon cars it was Very fast next day pick up and flexible to my budget! Thank you again. Fantastic service and extremely high standards of cars!

Ian B, Carlisle

I recently took delivery of my car from Paragon. The sales person was a pleasure to deal with, quick to respond, polite, professional, fair and delivered everything on time. Even in poor weather to Cumbria where I live. I even got a wee gift. I would have no hesitation in using him again and would definitely recommend his service.

Brandon H, Peterborough

First Time Purchasing a Car From Here & I'll be doing so again in the future. Great Service, car was Immaculate as described. Super helpful from start to finish, great customer service. Very happy.

Wintana G, London

Fantastic service from Paragon Cars. In a matter of a day, I collected my car. I couldn't be happier! Special mention to Sheil for making the process super quick and easy. I'll definitely be purchasing from here again.

Ben F, Sussex

I've just purchased my second vehicle from Paragon Cars London. Second experience was just as good as the first. A business that focuses on meeting your requirements. All team members at Paragon pay you undivided attention unlike main high street dealerships. A truly professional and friendly service. Highly recommend. I will be back for my third purchase.

Stephen C, Cheshire

Paragon Cars provided an excellent service. Even with purchasing the car over the internet and having never seen the vehicle in the flesh, I need not have worried as the car was exactly as described and delivered with fantastic service. Couldn't recommend more highly. Would definitely use again. All the best to all the team at Paragon.

Muhammad R, London

Paragon Cars provided an excellent service. Even with purchasing the car over the internet and having never seen the vehicle in the flesh, I need not have worried as the car was exactly as described and delivered with fantastic service. Couldn't recommend more highly. Would definitely use again. All the best to all the team at Paragon.

Sami E, London

I have just purchased my new BMW from Sheil at Paragon Cars. He was very helpful and thorough and made sure all the details were explained thoroughly. I also felt they followed good social distance measures with sanitiser and masks when doing my click and collect. Thank you

William C, London

I couldnt speak more highly about paragon cars if u want a stress free car buying experience then these are the guys to go to they are not like anyother dealerships that i have delt with these guys go the extra mile on everything so happy with my recent purchase and its down to the guys a paragon cars great little place and i recommend them very highly.!!

James S, London

We recently purchased a car from Paragon in Watford. The whole purchase from initial contact to completion was well and efficiently executed by Shiel whom promptly and knowledgeably responded to my queries and requests, I would commend Paragon to anyone looking for a quality used car

Adrian G, London

I purchased a used Mercedes from Paragon at the beginning of October. We had a really good experience with Paragon, very efficient, unassuming customer service. Shiel allowed us time to view the car unhurriedly, answered numerous questions and was always available on whatsapp.
Paperwork was very professionally dealt with, making the whole transaction easy.
Car is great, exactly as described.

Matthew T, London

What a great company to deal with. Their communication was first class, they sent me a personalised video of the car. They managed to get a ghost immobiliser fitted and the car delivered within four days.